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Envío gratuito en pedidos superiores a $ 100.00 a direcciones dentro de los EE. UU. continentales. USPS es el transportista elegido, a través de  correo prioritario entrega de 1 a 3 días hábiles. Según el producto, los pedidos realizados antes de las 11:00 a. m. (hora del este) se envían el mismo día o dentro de las 24 horas (lunes a viernes) . Permita de 1 a 4 días adicionales durante la temporada alta de vacaciones (noviembre-diciembre). No hay opción de envío urgente disponible debido a la naturaleza hecha a mano de la mayoría de los productos. Tenga en cuenta que los vasos tardan de 1 a 2 semanas en enviarse. Se generará un número de seguimiento y se enviará por correo electrónico con todo lo pertinenteinformación. Espere de 24 a 48 horas para que se actualice el seguimiento de USPS. 


Gerlinde's Creations se compromete a proteger su privacidad. Cualquier información personal recopilada por Gerlinde's Creations no se venderá ni se divulgará. 


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Preguntas más frecuentes

  • Returns & Refunds
    All items are handmade and customized. All orders have a 24-hour cancellation policy after order confirmation is received. All sales are final. Please open your box the day it arrives, not the day you need to use the product so that any issue can be addressed immediately. If the product arrives damaged, please notify me immediately and return the product to either be repaired or replaced. If you received an incorrect product, please notify me immediately to correct the issue. The return shipping must be paid by the buyer.
  • Privacy & Security
    My customers are number one - always. That's why everything I do is focused on providing excellent customer service and delivering good quality handmade products. I value the trust that our customers place in me when they give me personal information. Securing your personal information is a priority. I make it a priority to engage in appropriate, reasonable and industry-standard security practices to help ensure that personal information is not subject to loss or unauthorized access, alteration, acquisition, use, modification, destruction or disclosure. The information you share with me before and during your visit on the site helps to provide an efficient check-in process for you and protect the security and safety of both the customer & Gerlinde's Creations. If you have further questions, feel free to contact me.
  • Online Shopping Tips
    Online shopping is fast and easy, but it's still "buyer beware." Providing your information online can be as safe as providing it to a store you visit in-person, as long as you follow a few simple rules. Learn about practical suggestions to safeguard the personal information of you and your family. Make sure your computer's security software is up-to-date Shop well-known brands or sites with which you are familiar Make sure the site uses a secure check-out – look for https in the url or for other security indicators Purchase using your credit card If it sounds too good to be true, it probably is a scam Understand how the site will use your data and the choices that are available to you regarding its use by reading the site’s privacy statement

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